Terms and Conditions for Cozy Fable
Last Updated: 9/1/2023
These Terms and Conditions (hereinafter referred to as “Terms”) govern your use of the products and services provided by Cozy Fable (hereinafter referred to as the “Company,” “we,” “our,” or “us”), including the purchase of handmade craft items made from clay, resin, and other materials. By accessing our website, making a purchase, or engaging in any transaction with us, you agree to be bound by these Terms.
1. Ordering and Purchases
1.1. Product Availability: All products displayed on our website are subject to availability. We reserve the right to limit the quantity of any products, discontinue products, and change pricing without notice.
1.2. Order Confirmation: After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order; it is a confirmation that we have received your order.
1.3. Payment: We accept payment via all major credit & debit cards including Visa, Mastercard, American Express, and Discover. Payment must be made in full at the time of order placement.
1.4. Shipping: Shipping times and costs may vary based on your location and the specific product. We will provide estimated shipping times and costs during the checkout process.
2. Returns and Refunds
2.1. Return Policy: We take pride in the quality of our handmade products. If you are not completely satisfied with your purchase, please contact us within 2 weeks of receiving your order to request a return or exchange.
2.2. Refund Eligibility: To be eligible for a refund or exchange, the item must be unused, in its original packaging, and in the same condition as when you received it. Shipping costs are non-refundable.
2.3. Return Process: Contact us via [email protected] to initiate the return process. You will be responsible for return shipping costs.
3. Safety Information
3.1. Product Safety: Our handmade craft items are not safe for consumption. They may contain materials that are harmful if ingested.
3.2. Keep Out of Reach of Children: Our products are not intended for use by small children. They may include small parts or materials that could pose a choking hazard or other risks to young children. Keep our products out of the reach of children and ensure they are used under adult supervision.
4. Intellectual Property
4.1. Ownership: All content on our website, including but not limited to text, images, graphics, logos, and product designs, is the intellectual property of Cozy Fable. You may not use, reproduce, or distribute our content without our explicit written permission.
5. Privacy Policy
5.1. Privacy: We respect your privacy and protect your personal information. Please review our Privacy Policy [include a link] for information on how we collect, use, and protect your data.
6. Liability
6.1. Limitation of Liability: Cozy Fable is not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use or purchase of our products.
7. Termination
7.1. Termination: We reserve the right to terminate or suspend your access to our services at our discretion, without prior notice, for any violation of these Terms.
8. Amendments
8.1. Updates: We reserve the right to update and modify these Terms at any time. The most current version will be posted on our website with the date of the last update.
9. Contact Information
9.1. Contact Us: If you have any questions or concerns about these Terms or any other matter, please contact us at [email protected]
By using our website and purchasing our handmade craft items, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Your continued use of our services constitutes your ongoing acceptance of these Terms.
Thank you for supporting Cozy Fable. We look forward to providing you with unique, handcrafted products.